This Privacy Policy explains how we collect, use, and protect your personal information when you use the Urganch Obod Shahar mobile app. The app is designed to help residents of Urganch city report issues like trash, broken roads, damaged lights, or other city-related problems.
Please read this privacy policy carefully before using the application. By using the application, you agree to this policy.
When you use our app, we may collect the following information:
Approximate and precise location information for displaying and marking reports on a map
to let you take and attach photos when submitting a report
to identify or contact you if needed
to verify your device during login or registration
when you are registering for the first time
used internally for device verification and technical checks
We only collect these details once, when a user is not yet registered. Registered users are verified and logged in using their device ID.
Your data is used solely for the following purposes:
To verify your identity or device
To allow you to submit reports to city authorities
To display submitted reports on the city map
To log in and save app features
To ensure security and prevent fraud or abuse
We do not use your data for advertising, tracking, or selling to third parties.
Your data will be transferred to our server for processing.
Note: Data may be sent over unencrypted (HTTP) connections. We strive to protect your data, but we cannot guarantee complete security during transmission.
We may use the following third-party tools and services:
Used to show locations
A network library to communicate with our backend
These services may collect general technical information (e.g. IP address, device model) under their own privacy policies.
This app is not intended for children under 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Before using the application, users must do the following:
Read and review this Privacy Policy
Give explicit consent by checking the checkbox in the app
Only after consent will the app begin asking for your device verification or registration information.
Users can request deletion of their account and data at any time:
To delete your account and all your data, please submit a request using the form below.
Data deletion requestCurrently, only complete account deletion is supported. Partial data deletion (for example, just a photo or location) is not available.
We may update this Privacy Policy from time to time. The most recent version will always be available within the app and on the Google Play Store page.
Last updated: July 4, 2025
If you have any questions or concerns about this Privacy Policy or your information, please contact us: